Key Change Operation

KEY CHANGE OPERATION

 Demarcate meters into smaller groups

 Do a key change on one group at a time

 Set up a help-line front desk to deal with exceptions

OPTION 1

  • Issue key change tokens to consumers when they purchase credit
  • Consumer enters the key change tokens before entering the credit

OPTION 2

  • Issue key change tokens to trained technical team
  • Technical team visits each meter and enters the key change tokens

 Start as soon as possible and spread the operation over a manageable period of time